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Delivery Info

We're Still Taking Orders for Delivery to Brisbane, Gold Coast & Sunshine Coast only - Available dates are shown on homepage & on the calendar picker when ordering.

Delivering to Brisbane until 21 December (Hurry order by Dec 20)

Last Sunshine & Gold Coast deliveries on 20 Dec (Hurry order by Dec 19)

$15.95 - Brisbane and South East Queensland

$19.95 - Regional Queensland & Rest of Australia 

BRISBANE METRO & SUBURBS (excludes Ipswich & Samford Valley)

Gifts to a Door personally hand delivers* all over Brisbane Monday to Friday for one low delivery fee of $15.95 per location. See Map below for our Hand Delivery coverage. *External Couriers may be used at peak times. 

 

View Gift Hampers Brisbane in a larger map

GOLD COAST, SUNSHINE COAST, IPSWICH, TOOWOOMBA

Monday to Friday - $15.95 per gift
Gifts are carefully packaged & sent with reputable couriers. Multiple gifts to the one Ipswich, Gold Coast or Sunshine Coast location, (5 or more) may be eligible for hand delivery with a single delivery fee of $15.95. Please discuss freight options with our team. Also, designated Hand Deliveries to Gold Coast & Sunshine Coast for bulk orders. Check with us for dates.

REGIONAL QUEENSLAND - GYMPIE TO CAIRNS 

Monday to Friday - $19.95 per gift. Gifts are carefully packaged & sent with premium express couriers. 

ALL OTHER STATES & REST OF AUSTRALIA

Monday to Friday - $19.95 per gift. Gifts are carefully packaged & sent with premium express couriers. 

DELIVERY TIMES - How long does it take?
Delivery times vary, depending on location and time of day that we receive your order. If sending outside of Brisbane, deliveries take between 1-3 business days. In many cases deliveries to major centres are delivered the next business day. We strongly recommending checking with us first if your delivery is time critical. Please allow extra time during December - check with our team for turnaround times.

BULK DELIVERY LOCATIONS
Delivery Discounts may be available for bulk orders, please contact our office to discuss.

IMPORTANT DELIVERY TERMS
Gifts to a Door can not guarantee particular day deliveries when sending with any external courier, but particular days can be guaranteed in Brisbane locations. 
It is also not possible to offer set time deliveries. For Brisbane locations, you may advise us of your delivery time preferences, however this can not always be guaranteed. For outside of Brisbane set delivery times can not be offered.

We do not deliver on weekends or public holidays. Please consider that external couriers have increased volume in December and extra time needs to be allowed for delivery.

During December, special delivery cut-off dates apply. Please see our Christmas cut off dates by area.

It is the responsibility of the sender to confirm with us an expected delivery time for your specific delivery.

Whilst every care is taken to ensure accurate and safe delivery, we cannot accept responsibility for unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place. Gifts to a Door cannot accept responsibility for delays incurred by external couriers. When gifts are sent with external couriers, we ship item Monday-Thursday as couriers do not work over weekends, this avoids gifts being held up over the weekend in courier depots. Monday arrival dates to areas outside of Brisbane are not available.

It is the responsibility of the sender to provide the correct shipping address at the time of order. Once an item has been sent by Gifts to a Door, it can not be retracted.

Should a gift be returned to us due to an incorrect address provided by you, or if the recipient is unable to accept the gift, we will re-send the item for an additional freight charge. 

Refunds will not be given.

Gifts containing Fruit, Flowers or Balloons are not available for delivery outside of Brisbane.

Hospitals only accept deliveries of FOIL balloons. Please only send FOIL bouquets to hospitals. Latex balloons can not be accepted in some hospitals, to avoid coming into contact with Latex Allergy patients & staff. It is worthwhile checking with the hospital first before ordering.

Gift Hampers containing alcohol may only be purchased by, and delivered to, persons over 18 years of age.

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